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Disclaimer of Liability

Key points to keep in mind about using our products and the information we share.

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Comfort, used responsibly

FlyHugz® products were created to make journeys calmer and more restful. They are comfort accessories rather than medical devices, and they are not meant to diagnose, treat or cure any medical condition.

Use as intended

Use our products the way they were made to be used: to rest and support your head and neck while you are seated. If you live with a neck, back or other health condition, we suggest talking to a healthcare professional before using them.

Information on this site

We publish helpful information and genuine customer experiences so you can choose with confidence. Comfort and results differ from one person to another, and nothing published here should be read as medical advice.

Limitation of liability

To the maximum extent the law allows, FlyHugz® takes no responsibility for injury, loss or damage that comes from misusing our products or from relying on information shown on this site. Using our products and this website is entirely at your own discretion.

Questions?

If something here isn't clear, we'd be glad to help. Write to contact@flyhugzpillow.com.

Quick answers

Frequently asked questions

Is FlyHugz a medical device?+
No. FlyHugz® is a travel comfort accessory, not a medical device, and it is not meant to diagnose, treat or cure any condition.
Can it help with neck pain on flights?+
By holding your head up it keeps your neck from straining, and plenty of travelers notice a real difference. Results can differ from person to person.
Is it safe for everyone?+
Use it as intended, to rest your head while seated. If you have a neck, back or other health condition, speak with a healthcare professional first.
Will my results be the same as others?+
Comfort is personal, so experiences differ. That is precisely why every order comes with our 60-day guarantee.

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