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Billing Terms & Conditions

Payment options we take, currency and a safe checkout.

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Secure checkout

Your safety is a priority for us. SSL encryption protects our checkout, so your personal and payment information stays private and secure at every step of the way.

Payment methods we accept

To make things easier for you, we take a broad selection of payment methods, such as:

  • Shop Pay, PayPal, Google Pay and Apple Pay
  • Visa, Mastercard, American Express and Discover
  • Diners Club, JCB and UnionPay

Pricing and currency

Prices appear in whichever currency you choose at checkout. The final total charged — taxes and shipping shown at checkout included — is exactly the amount that turns up on your statement.

When you're charged

We process your payment securely the moment your order is placed. Should a payment fail for any reason, the order isn't completed and nothing is charged to you.

Billing questions

Spotted something on your statement you're unsure about? Send your order number to our support team and we'll clarify it right away.

Quick answers

Frequently asked questions

What payment methods do you accept?+
Shop Pay, PayPal, Google Pay and Apple Pay, along with Visa, Mastercard, American Express, Discover and more.
Is checkout secure?+
Yes. SSL encryption guards our checkout, so your details stay private and protected.
What currency am I charged in?+
You pay in whichever currency you pick at checkout, and that same total is the one shown on your statement.
When am I charged?+
Payment is taken securely the moment your order is placed. If it fails, the order isn't completed and you aren't charged.
I see a charge I don't recognize?+
Send your order number to our support team and we'll clarify it right away.

Still have questions?

Chat with FlyBot right away or write to our friendly support crew, here to help 7 days a week.

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